2009 Refiner and Customer Update

• Executive’s Message
• Organizational Chart
• Balanced Growth
• Mainline System
• Bakken Pipeline
• Market Access
• Contract Terminals
• Oil Sands Infrastructure
• Southern Lights Project

Maps

• Enbridge Pipelines System Configuration
• Pipeline Commodity Movement
• Northern Alberta Oil Sands Pipelines
• North American Pipelines and Refineries Network
• Refined Products
• Existing Assets
• Proposed Pipelines

Tolls and Tariffs

• National Energy Board
• Incentive Tolling Agreement
• Federal Energy Regulatory Commission

Presentations

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• Commodity Forecast
• CAPP

Contract Terminals

Enbridge has established a significant presence in contract storage in recent years, largely driven by increasing production of Western Canadian crude oil and the need for additional transportation infrastructure to penetrate new markets in the United States. Currently, Enbridge is operating, or has under construction, contract storage at the following locations.

Location	Storage capacity in operation or under construction (millions of barrels)
Hardisty	10.5
Cushing	14.8
Other	7.0
Total	33.0

Cushing

Cushing, Oklahoma is the most important crude oil storage hub in the world and the location of settlement of the NYMEX WTI contract. With 14.8 million barrels of storage capacity, Enbridge has the largest terminal in the Cushing area.

Hardisty

Hardisty, Alberta is emerging as the most important crude oil storage hub in Canada. Enbridge operates 3 million barrels of salt cavern storage at Hardisty and is currently constructing a new terminal with an initial capacity of 7.5 million barrels of above ground storage which will be one of the largest crude oil storage terminals in North America. Construction wil be complete by the end of 2009.