For our neighbors

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Enbridge's pipeline system doesn’t just run through communities—it connects them.

Pipelines are the safest, most efficient and most reliable way to transport energy resources. Pipelines play a vital role in our everyday lives, and are essential to our quality of life and economy—moving the products necessary for transportation, heating and cooling our homes, producing our food supply and manufacturing consumer products.

Enbridge operates thousands of miles of crude oil and natural gas pipelines throughout North America. Our top priority is operating our pipeline network safely. Our pipelines meet or exceed high government standards, and we work diligently—as we have for more than a half-century—to protect our pipeline network, because it means our neighbors and employees are protected as well.

As a neighbor, you also make an important contribution to the team. It’s important for all neighbors along our pipeline rights-of-way to:

• Call 811 or Click in the U.S., or Click/Call Before You Dig in Canada, if you plan on any soil-disturbing activities—including deep tilling, ditching, soil ripping, drain tile installation, digging fence posts, or building roads, sidewalks, driveways, ditches or buildings
• Know how and when to make a locate request, and how to excavate safely near pipelines;
• Know how to identify where pipelines may be located near you (in the United States or Canada), and who operates them;
• Know how to recognize a potential pipeline leak;
• Know what to do in a pipeline emergency situation;
• Know how we protect and maintain our pipelines;
• Know how to contact our Lands and Rights-of-Way (ROW) team; and
• Know how to report suspicious activity (in the United States or Canada).

By staying aware, following safety precautions while working near pipelines, and keeping in touch with us about any concerns or issues, you can help prevent incidents and minimize their impacts.

Keeping in touch with you is very important to us. That’s why we maintain contact with those neighbors who live near our pipelines and facilities—including communities, landowners, Indigenous and Native American communities, excavators and emergency responders—on an ongoing basis. It's an opportunity to share important information, hear about your experiences, respond to your questions and update you on Enbridge’s safety, prevention and maintenance programs.