Supplier invoice requirements and instructions

Submit a successful invoice in 3 steps:

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Step 1: Use our checklist to prepare a successful invoice

We want you to avoid invoice rejection and invoice processing delays. To ensure your invoice or credit memo contains all the required information for successful processing, apply the Enbridge Supplier Invoice Requirements Checklist below. If you are missing required invoice information, please communicate with your Enbridge representative and obtain it before submitting your invoice. Don’t risk your invoice getting rejected or held up, and payment delayed.


Click here to see the Enbridge Supplier Invoice Requirements Checklist Plus Symbol A vertical and horizontal line forming a cross

Step 2: Successfully submit your invoice by email

To ensure successful submission of your invoice by email and to prevent invoice delivery rejection, the following email and file attachment requirements apply:

  • Each email submission contains only one invoice
  • The invoice is produced in PDF format and submitted as a PDF file attachment
  • The PDF file attachment contains only one invoice
  • Supporting documentation, if any, is included with your invoice in the single PDF file attachment
  • Total email size is less than 10 MB; zip files are not accepted
  • The PDF file attachment does not contain encryption features
  • Non-invoice attachments (e.g., statements or payment inquiries) or information included in the body of the email are neither read nor accepted

Step 3: Email your invoice to the appropriate Enbridge email address

Click this link for a list of ‘bill to’ Enbridge entities and their associated accounts payable email addresses for your invoice submission.


Training video

Watch the Supplier Invoice Requirements training video here

Invoice inquiries

For Accounts Payable questions, contact Enbridge Accounts Payable at AP-inquiries@enbridge.com or call our Accounts Payable Helpdesk at 1-855-252-1066.

Click this link to Enbridge’s Self-Service Invoice Status Portal to access supplier/vendor invoice and payment status and information. For specific PO questions, contact your Enbridge buyer or Enbridge representative directly.

 

Four people in helmets and safety vests among white pipes

Step 2: Successfully submit your invoice by email

To ensure successful submission of your invoice by email and to prevent invoice delivery rejection, the following email and file attachment requirements apply:

  • Each email submission contains only one invoice
  • The invoice is produced in PDF format and submitted as a PDF file attachment
  • The PDF file attachment contains only one invoice
  • Supporting documentation, if any, is included with your invoice in the single PDF file attachment
  • Total email size is less than 10 MB; zip files are not accepted
  • The PDF file attachment does not contain encryption features
  • Non-invoice attachments (e.g., statements or payment inquiries) or information included in the body of the email are neither read nor accepted

Step 3: Email your invoice to the appropriate Enbridge email address

Click this link for a list of ‘bill to’ Enbridge entities and their associated accounts payable email addresses for your invoice submission.


Training video

Watch the Supplier Invoice Requirements training video here

Invoice inquiries

For Accounts Payable questions, contact Enbridge Accounts Payable at AP-inquiries@enbridge.com or call our Accounts Payable Helpdesk at 1-855-252-1066.

Click this link to Enbridge’s Self-Service Invoice Status Portal to access supplier/vendor invoice and payment status and information. For specific PO questions, contact your Enbridge buyer or Enbridge representative directly.

 

Four people in helmets and safety vests among white pipes

Step 2: Successfully submit your invoice by email

To ensure successful submission of your invoice by email and to prevent invoice delivery rejection, the following email and file attachment requirements apply:

  • Each email submission contains only one invoice
  • The invoice is produced in PDF format and submitted as a PDF file attachment
  • The PDF file attachment contains only one invoice
  • Supporting documentation, if any, is included with your invoice in the single PDF file attachment
  • Total email size is less than 10 MB; zip files are not accepted
  • The PDF file attachment does not contain encryption features
  • Non-invoice attachments (e.g., statements or payment inquiries) or information included in the body of the email are neither read nor accepted

Step 3: Email your invoice to the appropriate Enbridge email address

Click this link for a list of ‘bill to’ Enbridge entities and their associated accounts payable email addresses for your invoice submission.


Training video

Watch the Supplier Invoice Requirements training video here

Invoice inquiries

For Accounts Payable questions, contact Enbridge Accounts Payable at AP-inquiries@enbridge.com or call our Accounts Payable Helpdesk at 1-855-252-1066.

Click this link to Enbridge’s Self-Service Invoice Status Portal to access supplier/vendor invoice and payment status and information. For specific PO questions, contact your Enbridge buyer or Enbridge representative directly.

 

Four people in helmets and safety vests among white pipes