How do I locate an existing service?

Our Answer

Chris asked this question on March 20, 2017.

Hi Chris,

In the U.S., 811 is the free national one-call number that will connect you from anywhere in the country to the appropriate one-call center.

In Canada, the recently launched Click Before You Dig website represents Canada’s first national “one-window” approach for requesting location of buried utilities prior to ground disturbance.

In Ontario, to determine the location of existing natural gas lines, you can request utility locates through Ontario One Call. Please contact them at 1-800-400-2255 or submit your request online. This free service is available 24/7.